Currently there is no data available in Africa on the market share of remittance service providers at a country or corridor level. Most service providers do not publish their remittance volumes and regulators, even though many collect this data, do not make it publicly available.

Market share data can be difficult to calculate due to the complexity of remittance value chains which often involve a number of different operators across one transaction including MTOs, banks, aggregators, agents, and others; and these relationships vary by different corridors.

There is a call from industry for more transparency around the market share of remittance service providers.